roles in workflow not assigning correctly.

Question

Hi,

I can’t seem to assign a task to myself using a workflow using roles.

An incident has responsibility “Data Governance” and I’m assigned this role as per the picture. The workflow I created triggers on updating the status and sends a user task to the “Data Governance” role.

Can you tell me what I’m doing wrong? No tasks are being assigned but the workflow does run without error.

sougatasarkar · Answer

Hi [Michael Liu] - As suggested by Pranay .Please validate your Workflow configuration in DGC Workflow-Overview page .Also to debug you can check the logs from Console.

adityapawar · Answer

Good Suggestion Michael Liu was looking for help. I was just helping him Pranay

adityapawar · Answer

Can you confirm it is Event based workflow with Event is Status changed.

Then If you try to change the status please verify history tab to check workflow runs or not.

Also just to debug the workflow try to start it without event also manually and check if it assigns task or not to specified role.

adityapawar · Answer

Can you confirm it is Event based workflow with Event is Status changed.

Then If you try to change the status please verify history tab to check workflow runs or not.

Also just to debug the workflow try to start it without event also manually and check if it assigns task or not to specified role.

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