Collibra Product Resources - Downloads Page is not accessible
Can someone from Collibra check this please? I & my team are unable to access “Downloads” page at -
https://productresources.collibra.com/
noor
Posted 4 years ago · Edited 1 year ago·Last reply 4 years ago
5 comments
Alexandra Jorgenson
Admin4 years ago · Edited@noor.shaik, This is an access issue specific to you and your org. The Partner Team will reach out directly to clear up.
Ann Wuyts
·4 years ago · EditedI believe Noor is asking specifically about the downloads page, @arthur.burkhardt:
https://productresources.collibra.com/downloads/
If so, could you try https://productresources.collibra.com/knowlegebase/ please @noor.shaik . It is exactly the same ‘type’ of page as /downloads, and then we know if you can reach other pages within the productresources.collibra.com website.
The only other possible reason (besides network/firewall ) I could think of is that you are logging in with another Collibra Passport account than your usual verified one (if you have multiple?), and that that account is not allowed to access the Downloads page. I’d start from an anonymous tab in the browser, sign in with your usual account, and then check again.
Ann Wuyts
·4 years ago · EditedHi @noor.shaik, it works fine for me (now).
noor
OP4 years ago · EditedHi Ann, I still cannot. Just checked from my mobile even assuming some change with corporate IT settings, but could not access…
arthurburkhardt
·4 years ago · EditedHey @noor.shaik, what do you mean you cannot access it?
Are you talking about the first, public page? Collibra | Product Resource Center – Official Collibra product resource site for customers and partners
If this is the case, the problem is only on your side. Have you tried accessing from a personal device, outside of company network?
More likely than not, the problem lies with your company firewall and networking policies.