brianlloyd's profile

32 Messages

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1.6K Points

Tuesday, July 16th, 2024 2:19 PM

Tableau Online (now Tableau Cloud) Lineage Harvester not working with Metadata API after Tableau Upgrade 2024.2

I am looking for anyone else that is having this issue. 

First - our Tableau Online Lineage Harvester on Edge integration has been working perfectly fine every week for months.

Second - We have both Tableau Online and Tableau Server integrations working so we know how to set things up and use the capabilities on Edge.

Our Tableau Online Capability is set to use both the Tableau REST API and the Metadata API (which is turned on by default for all Tableau Online instances).

The Tableau REST API allows us to catalog the Projects, Workbooks, Worksheets, Dashboards, and Data Models.

The Tableau Metadata API allows us to catalog the Tableau Data Attributes - which is needed for any realistic Lineage stitching to the underlying databases.

THE PROBLEM: Tableau Online (now Tableau Cloud) upgraded to version 2024.2 on July 1st, 2024.

Our working Tableau Lineage Harvester stopped working with an odd un-useful error of "Execution canceled because timeout of 30000 millis was reached"

If we set the REST Only flag in the Capability configuration then the job runs but we do not get any Data Attribute assets.

If we turn off the flag so that Collibra uses the REST and Metadata API then it fails quickly.

Has anyone else experienced this issue after the 2024.2 upgrade at the beginning of July?

Accepted Solution

32 Messages

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1.6K Points

4 months ago

Providing an update from Tableau.  The Metadata API is broken after the upgrade and is a known issue from Tableau.  As of 7/29/2024 they do not have an estimate on the hot fix being deployed. If this issue impacts your implementation, then submit a Tableau Support ticket and they will keep you informed.

15 Messages

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450 Points

Thank you for creating this update Brian.  We are experiencing the exact same issue and have ourselves created a ticket with Tableau as well.  I'll keep checking back and provide an update if we receive any new updates.

32 Messages

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1.6K Points

Looks like Tableau corrected the issue with the Metadata API. It started working Sunday August 11th and I tested it physically the next day.  It looks like it created new assets in Collibra and left a LOT of assets marketed as "Missing from source".  I just deleted the missing form source records.

9 Messages

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465 Points

Also experiencing this, and had a call with Tableau earlier today. It was mentioned that multiple clients were affected, and that they were working on this.

It's failing for us after over an hour. What version of Tableau Cloud are you on?

15 Messages

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450 Points

Here is a link to the ticket that has been opened with Salesforce (Tableau) directly:  Error while querying the metadata API a | Known Issues (salesforce.com)  If you haven't already please feel free to add yourself via the 'Report' button on the top right hand side, so you are updated on when the solution is published.

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