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18 Messages

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255 Points

Wednesday, November 13th, 2024 6:51 PM

Edge Site Offline - Read Only

Hello,

I saw a post that asked about this but it was over a year old, so I thought I'd ask now. Both my dev and prod environments have gone offline and I can't seem to get them back online. We've restarted the environments for both in the admin consoles and rebooted the servers. Do I really need to delete and reinstall my edge sites altogether, or is there something else that can be done? I have a support ticket to Collibra about this, just thought I'd ask the community in the meantime. 

The last time this happened it was only a day or so until an upgrade finished. 

87 Messages

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3.1K Points

1 month ago

We had this happen when there was some kind of issue with the mount point of the Edge install. When mounted it was a folder with an invalid install, but when unmounted it had the current install. That took a lot of time to troubleshoot, and I could not find any good suggestions online on how we could potentially resolve without removing the local data.

It looks like they have updated the reinstall procedure to account for removal of that local folder within the uninstall script: Reinstall an Edge site

92 Messages

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3.2K Points

1 month ago

Hi,

I also ran into this problem before. It might be environment-specific (I used GCP), but I will share:

In my environment, SELinux must be disabled for Edge to run. This was done using the command setenforce 0 with the SSH of my Edge terminal. However, I neglected to disable it permanently, so when I restarted the system at set setenforce back to 1.

To disable it permanently I used: sed -i 's/=enforcing/=disabled/g' /etc/selinux/config

Now I don't have any issues when I reboot in Edge. I'm not an expert on Edge by any means, but thought I would share.

Otherwise, I would check and make sure your drives are still mounted (sdb and sdc).

Good luck!

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