Struggling with API Integration - Any Advice?

Hi everyone,

I'm hoping someone can help me out with an issue I've been running into with Collibra's API integration. Every time I try to connect our internal system with Collibra through the API, I'm getting repeated timeouts and authentication errors. When I was searching about this I came across these resources/articles- Integrations and APIs ServiceNow Tutorial and as per them, I've double-checked the credentials and tried different approaches, but nothing seems to work.

Has anyone else experienced this? Maybe there's a setting or step I'm missing?

Any advice or pointers would be really helpful. Thanks a lot!

Looking forward to your suggestions.

Best Regards,