Global Permission for a user to see Check-out Data Basket
Summary: sms_new deployed the Request Asset Access workflow but faced an issue where users with a Viewer license, who were granted a custom 'Reader' global role, could not see the Check-out Data Basket button. Despite enabling 'Start a workflow' and 'Participate in a workflow' permissions, the expected functionality didn't work. They referred to documentation indicating that 'Start a Workflow' permission should suffice and sought solutions for this problem. The issue revolves around accessing specific permissions needed for users to trigger the workflow effectively.
Hi.
I'm deployed the Request Asset Access OOTB workflow to our instance. The users that are supposed to request using the workflow only have Viewer license because most of them are only meant to Read assets information. I manually created a Global role specific for this user, I call it "Reader". I enable the 'Start a workflow' and 'Participate in a workflow' global permissions to the global role. However, the user is not able to see the Check-out Data Basket button that will actually trigger the workflow.
May I know if there's any solution for this?
In this documentation, it says that the user should have Start a Workflow permission, but this does not seem to work as expected. Request access to data via the data basket
Thank you!
Eleftheria Makrydaki
·1 year agoHello!
Thanks for sharing this with us. This issue could be due to several reasons. First of all, the "Reader" role might not have the necessary permissions to view or interact with this button, so ensure that the role has been configured to allow access to this feature. The button also might be controlled by a feature toggle that is not enabled for users with the "Reader" role. Plus the workflow configuration might not be set up correctly to allow users with "Reader" roles to initiate the Request Asset Access workflow. To resolve this, you may need to review the role permissions, ensure that the feature toggle is enabled, verify the eligibility of asset types, and check the workflow configuration for any restrictions or missing settings.
Thank you!